Mercedes-Benz Mechanic in San Jose, CA
An independent Mercedes-Benz mechanic in San Jose, CA, with approved oils, OEM-quality parts and a written estimate before any work.
An Independent Mercedes-Benz Mechanic in San Jose
Looking for a Mercedes mechanic in San Jose who is not the dealer? Mercedes-Benz is the M in LTBM, and we serve drivers across San Jose, Santa Clara, Campbell and Milpitas. A Mercedes-Benz is a heavily engineered car, with many control modules, maker-specific fluids and, on some models, air suspension, so getting the maintenance right takes the right information and the right equipment. Our team, led by ASE-certified master technician Kenny Nguyen, reads Mercedes-specific fault codes, and we use OEM-quality parts and fluids that meet Mercedes-Benz specifications.
One Mercedes owner who has had two cars serviced with us summed up the visit this way: "The staff is friendly, professional, and easy to work with."
Common Mercedes-Benz Service Needs
These are general patterns, and your owner's manual and service indicator are the final word for your car.
- Service A and Service B. Mercedes-Benz alternates a smaller Service A and a larger Service B, and the dashboard tells you which one is due. The exact list depends on model and year.
- Oil. Mercedes engines call for oil that meets the Mercedes-Benz approval listed for that engine. We match the approval, not just the viscosity.
- Brakes. Pad wear sensors put a warning on the dash when pads get thin. Brake fluid replacement is on the schedule by time.
- Air Suspension. On models with it, a car that sits low after being parked usually points to a leak in an air spring or line.
- Batteries. Many Mercedes-Benz models carry a small auxiliary battery as well as the main one, and either can trigger a warning when it weakens.
- Warning Lights. A check engine light or dash message gets a proper diagnosis and a written estimate first.
Factory Maintenance That Protects Your Warranty
In general, US federal law lets you have scheduled maintenance done at an independent shop without voiding your factory warranty, as long as the work follows the maker's schedule and specifications and you keep the records. This is general information, not legal advice; your warranty booklet has the details for your car. Warranty-safe factory maintenance is what we do: maker-spec parts and fluids, the maker's schedule, and records you can keep.
What to Expect
Every job starts with a written estimate, and no work begins without your approval. If a Service B turns up something extra, we show you before anything is added.
What Our Work Comes With
Every repair carries the LTBM Limited Warranty: 12 months, unlimited miles, on the parts we supply and install and on our own labor. The full terms are on our warranty page and printed with every invoice.
Mercedes-Benz Services We Do
- Factory Scheduled Maintenance for Service A and Service B
- Oil & Fluid Service with Mercedes-approved oil
- Brakes & Suspension for pads, rotors, sensors and suspension
- A/C, Electrical & Battery for main and auxiliary battery problems
- Engine Diagnostics & Repair for warning lights and drivability problems
- Wheel Alignment for Mercedes-Benz models
Bring it to our San Jose shop at 222 Keyes St, Unit 104. Book a time online or call (408) 298-7777.
Factory-spec service and repair, estimate first.
Factory Scheduled Maintenance
30K / 60K / 90K services to OEM spec, without voiding your factory warranty and without dealership pricing.
See the Details →Oil & Fluid Service
Full-synthetic oil changes, OEM-spec filters and fluid exchanges, with a 50-point inspection included.
See the Details →Pre-Purchase Inspection
Buying used? Get a full multi-point report with photos before you hand over a dime.
See the Details →Brakes & Suspension
Pads, rotors, calipers, shocks and struts, measured, quoted and approved by you before we start.
See the Details →Tires
New tires from every major brand, ordered for your car and installed here, with a written quote before we order.
See the Details →Wheel Alignment
Four-wheel alignment to factory spec on our own alignment rack, with ADAS calibration in-house when your car needs it. From $138.
See the Details →ADAS Calibration
Lane departure and lane keeping camera calibration in our own shop, after an alignment, suspension work or a windshield replacement.
See the Details →Engine Diagnostics & Repair
Check-engine lights, drivability issues and major repairs, diagnosed and quoted before we start.
See the Details →A/C, Electrical & Battery
Climate systems, charging systems, batteries and hard-to-trace electrical faults, traced and quoted before we start.
See the Details →Hybrid Battery Fan Service
Extend your hybrid battery's life: battery cooling fan and duct cleaning for Toyota, Lexus, Ford, Hyundai and Kia hybrids. $168 for most models.
See the Details →
Five minutes from Downtown San Jose.
San Jose, CA 95112
Questions we hear every week.
What is the difference between Service A and Service B?
Service A is the smaller visit, built around an oil and filter change and a set of checks. Service B adds more items, such as filter and brake fluid replacement. Your dashboard shows which one is due.
Why does my Mercedes show an auxiliary battery warning?
Many Mercedes-Benz models have a small auxiliary battery in addition to the main one. When it weakens, the car can show that warning. We test both batteries and the charging system before replacing anything.
My Mercedes sits low after being parked. What causes that?
On models with air suspension, sagging after sitting usually points to a leak in an air spring or line, or a valve problem. We inspect the system and quote the repair before any work.
Can an independent shop service my Mercedes-Benz without voiding the factory warranty?
In general, US federal law lets you have scheduled maintenance done at an independent shop without voiding your factory warranty, as long as the work follows the maker's schedule and specifications and you keep the records. This is general information, not legal advice; your warranty booklet has the details for your car. We use maker-spec parts and fluids, follow the maker's schedule, and give you records you can keep.